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Exigence Awarded St. James Mercy Hospital ED and Hospitalist Contracts

Exigence, a national healthcare management organization that is owned and managed by physicians, was chosen to manage the St. James Mercy Hospital Emergency Department and Hospitalists program, effective July 1, 2009.

Located in Hornell, New York, St. James Mercy Hospital has been serving the Southern Tier region for nearly 120 years. St. James Mercy is a leader in its community in terms of service, employment and economic impact. The hospital and its outpatient facilities have approximately 230,000 annual patient visits, including 12,000 through the Emergency Department. St. James Mercy is a member of Catholic Health East, a multi-institutional Catholic health system with facilities in 11 states.

“Like many rural hospitals, St. James Mercy faces numerous challenges including quality of care, recruitment and retention of providers, patient safety and financial pressures,” said Greg Daniel, MD, MBA, Chief Executive Officer, Exigence. “Our extensive experience in Upstate New York will allow Exigence to make an immediate, positive impact on the delivery of care to St. James Mercy patients.”

According to Mary LaRowe, St. James Mercy President and CEO, “We are pleased to partner with Exigence for Emergency Department and Hospitalist services.   Exigence has a strong and proven commitment to improving patient satisfaction, quality of care and patient safety.”

Dr. Daniel added, “For nearly a decade, Exigence has been the sole provider of Emergency Department services for Catholic Health in the greater Buffalo area. Our mission and core values work in tandem with those of Catholic Health to deliver quality, compassionate healthcare—we are now committed to doing so at St. James Mercy as well.”

Headquartered in Williamsville, New York, Exigence develops and manages customized Emergency Medicine, Hospitalist, Urgent Care, Occupational Medicine and Wellness programs. The organization serves over 400,000 patients annually. Exigence also provides consulting services in areas such as Emergency Department design, electronic medical record systems, urgent care management, rapid response programs and on-call panels.